Interaction with guestsOur customer service hours are from 8am to 10pm. Please reach out to us if you're checkin in late before 10pm that way we can assure a smooth check in.
House RulesHours of customer service operations are 8 AM-10 PM local. If you are arriving outside of those hours please be sure to connect with us beforehand to ensure an easy check in. If messages/requests are received during hours we are closed please expect a reply at the start of next business day. -$30 charge for lost keys -$200 fee for lost or taken garage door opener - Be respectful of the neighbors and keep noise level down at all times -Be accurate about the amount of guests staying, there is a $10 additional charge per guest. -Any unreported guests will be a double charge -$200 additional charge human waste not in toilet - $500 additional charge for smoking inside -The house is stocked with toiletries but if guests are staying for more than four nights they must purchase their own after ours run out
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